Getting help when you are stuck

Start with the fastest option and work down the list.

1. Search the academy

Most questions about the platform and the tools are answered here. Use the search box on the Academy home.

2. Ask the AI helper

Outlaw and Crew members can press Ask AI on any member page, lesson or journal entry for an answer right away. It knows the courses, these guides and the recipes, and can pass the whole chat to Lee if it gets stuck. See Ask the AI helper.

3. Check your recipe and your journal

If you are building from a recipe, its Known fixes section covers what usually breaks. Your own journal entries are searchable too; you may have solved this before.

4. Ask in the lesson discussion

Outlaw and Crew members can post under any lesson. Other builders often answer before Lee does, and the answer stays there for the next person.

5. Bring it to office hours

The weekly group office hour is the quickest way to get unstuck on a real build. Crew members can book a private 1:1.

6. Message Lee

Outlaw and Crew members can message Lee from Help and messages in the sidebar. Lee sees your plan and history, so you get a better answer. Crew messages get priority. Replies usually land within a business day.

Free accounts, billing and account questions

Use the contact form. It reaches Lee directly.

Asking a good question

• Say what you expected and what happened instead.
• Paste the exact error message.
• Include the prompt you used and a screenshot.
• Never share passwords or secret keys.