Billing, invoices and cancelling
Change your card, download invoices, switch plans or cancel, and what happens if a payment fails.
Payments run through Stripe. We never see or store your card number.
Manage your plan
Open Billing in the sidebar and choose the manage button. Stripe's billing page opens, where you can:
- Update your card
- Download invoices and receipts
- Switch between monthly and yearly, or between Outlaw and Crew
- Cancel
Cancelling
Cancel any time. You keep access until the end of the period you already paid for, and you are not charged again. Your Build Journal and certificates stay; your account moves to the free plan.
If a payment fails
We email you and retry for a short grace period. Update your card from Billing to keep your access. If the payment still fails, your account moves to the free plan until you rejoin.
Refunds
See The Outlaw Guarantee for memberships, How cohorts work for seats, and the terms for everything else.
Updated October 24, 2026