Privacy, cookies and deleting your account

What we collect

Your account details, what you create here (journal entries, posts, messages), what you buy, and, only if you allow it, analytics about how the site is used. Full details are in the privacy policy.

AI help

When you ask the AI helper a question, your question, earlier messages in that chat and the lesson or journal entry you asked from are sent to Anthropic, the company that makes Claude, to write the answer. Your payment details are never sent. Chats are kept for a year, and you can delete one any time from the AI help page.

Cookie choices

Choose Cookie settings at the bottom of any public page to turn analytics or marketing cookies on or off. Your choice is remembered for a year. If your browser sends a Global Privacy Control signal, marketing cookies stay off automatically. See the cookie policy.

Download your data

Email us from the address on your account and we send you a copy of your information.

Delete your account

1. Cancel any paid plan under Billing so you are not charged again.
2. Open My account, scroll to Delete your account, tick the box and choose Request account deletion.
3. We confirm by email and finish within 30 days. You can cancel the request until then.

Deleting removes your profile, Build Journal, messages, AI help chats and form submissions. Payment records are kept without your name, because tax law requires them.